Bilingual communication
Fluent in Bangla and English, and she answers in the language each visitor uses, switching mid sentence if they do.
Everything Joya does
Features
Joya greets your visitors, understands what they came for in Bangla or English, answers from your own knowledge, and gets them to the right person or the right counter.
What she does
AI voice technology
Natural, friendly speech from leading AI voice providers, with a live face that moves as she talks.
Organization knowledge
Answers come from your own knowledge base, so every visitor hears the same accurate information.
Live web intelligence
When a question goes beyond your own content, she searches the web for current information.
Product recommendations
She listens to what a visitor is looking for and suggests the products or services that fit.
Meeting requests
She finds who the visitor came to see, takes the request and puts it in front of your front desk.
Visitor detection
Her camera notices people as they approach, so she greets them before they say a word.
Adaptive learning
Useful answers she finds on the web can be saved, so the next visitor gets them straight away.
Fully configurable
Choose her voice, languages, camera settings and knowledge content to suit your organization.
First ever AI Queue Manager in town.
She does not just hand out numbers
A token machine gives you a number. Joya asks why you came, checks what that service needs, sends you away with a list if you are missing something, and only then gives you a number for the right counter. The queue is long because it is unsorted, not because there are too few counters.
How a visit goes
Four steps. Only the third one is what a token machine already does.
- 1
She asks what you came for
In Bangla or English, by voice or touch. Not a menu of forty options on a screen.
- 2
She checks what that service needs
Opening a savings account needs your NID and two photographs. If you do not have them, she tells you now, at the door, instead of letting you reach the counter and be sent back. This is the step that shortens the queue.
- 3
She gives you a token for the right counter
On screen, as a QR code you can photograph, and on paper where a printer is fitted. With your position and an honest range, never a precise minute she cannot keep.
- 4
She calls you, out loud, in both languages
On the display board and in the room. Miss it and you get one recall and a hold slot, not the back of the line.
What the visitor gets
A number, a counter, a position and a range. The range is a range on purpose: a precise minute that turns out to be wrong costs more trust than it buys.
- ✓On screen at the kiosk, the moment she issues it.
- ✓As a QR code you photograph, which opens a page that keeps counting down. No paper, no app, works today.
- ✓On paper where a thermal printer is fitted in the kiosk.
Betopia Limited31 Oct, 11:04
A-42
Counter 4 · New accounts
3 aheadabout 8 to 12 min
টোকেন এ-৪২, চার নম্বর কাউন্টার
Scan to watch your place in the queue
Where a queue is the whole problem
Bank branches
Customers reach the counter without the right papers and are sent away. Every one of those is a counter slot spent on nothing.
Government service centres
The wrong counter and the wrong form are the entire problem. Bangla by voice is the point here, not a nice extra.
Hospitals
Registration, pathology, pharmacy and the consultant are four queues, and nobody tells you which one you are supposed to be in.
Admission offices
Thousands of identical questions in a few weeks, and a line that moves only as fast as staff can repeat themselves.
Be the first lobby in Bangladesh to have one
The queue manager ships to founding customers first, before anyone else can buy it. Here is how that works.
Joya is in your lobby from day one
She greets visitors, answers from your knowledge base and takes meeting requests from the first week. The queue manager arrives on top of a receptionist who is already working for you.
Your queue, built around your counters
We build it with a real front desk, not a guess. Founding customers tell us which services, which counters and which documents, and that is what gets built.
The useful half comes first
Before any token exists, Joya will already ask what you came for and tell you what to bring. That alone takes the wasted trips out of your queue.
Screen and QR today, paper when you want it
Tokens on screen and as a QR code need no hardware at all. Printed paper tokens arrive with the native kiosk app, for the desks that want them.